天美麻豆

Hello My name is Hamza Chaiboub, Moroccan and I live in Morocco, Madam, Sir, my knowledge of networks and communications and with my experience in the field of call centers, I participated in several projects (Transmission and reception) allowed me to gain skills, increase my analytical, listening and resistance to stress skills. Manage a conversation (telephone or direct) so as to be able to achieve my objectives (even in the face of the aggressiveness and impatience of certain clients), while maintaining a quality charter with the various stakeholders: Educational, Calm, Relational ease, Dynamism and Availability. Looking for new opportunities, and in order to put my existing skills into practice, and also to continue my personal and professional development. I would like to have the opportunity to lead, train and manage a team of teleoperators, manage schedules, adapt procedures and ensure the production and analysis of reporting and productivity, while providing the necessary means to achieve the team's objectives. Sincerely